BY: ANA-LIZA S. MACATANGAY
NAGA CITY, April 4 (PIA) --- The Metro Naga Water District, Naga City Hospital and Naga City Health Office with the ratings of +57.5 %, +56.2 % and +41.7 % respectively were among the top three local agencies in this city given with a “Very good” satisfaction remarks in the recent 2014 First Quarter Naga City Poverty and Governance Public Opinion Poll conducted by the Ateneo Social Science and Research Center (ASSRC) .
Using face-to face interview to a representative sample of 400 randomly selected respondents from this city, the ASSRC and Ateneo Student Researchers Pool was able to gather the respondent’s view regarding the services being rendered by government and other agencies here.
The Commission on Elections (COMELEC) Naga together with the Naga City Public Safety Office, City government of Naga and City Environment and Natural Resources Office garnered a “good” rating while two other city agencies- the Naga City Solid Waste Management Office and the Naga City Philippine National Police received a moderate rating.
Ranking below the respondent’s expectation and unsatisfactory rating were the Philippine National Police (PNP) Naga with a moderate net satisfaction rating and CASURECO II with a neutral satisfaction rating equivalent to -8.0 percent.
Dr. Michael Cuesta, ASSRC Director stated that aside from exposing their students to the rigorous nature of research as part of their training program for their student scholars, they also endeavor to familiarize and involve them in social issues and concerns affecting the community.
“We want our students to see and feel what is actually taking place in the community for them to promote good governance. On the part of the agencies which are included in our research, we are happy to note that they appreciate this effort and even use the output to promote good practices and look at their weaknesses and strengthen them to give better service to their clienteles,” Cuesta said in an interview.
Aside from measuring the satisfaction rating of the respondents on the aforesaid agencies, ASSRC also included the percentage of people in the city who consider themselves poor. Based on their measurement, ASSRC stated that median poverty or the amount of monthly income that an average Nagueno household needs in order to become not poor is P20,000.00.
Based on the poll, around 2 out of 5 Nagueno household considered themselves poor but are still optimist that their lives will still get better.
The respondents, who belong to the voting-age population of Naga gave PNP Naga a moderate net satisfaction rating. This was explained in the data gathered by ASSRC which states that about 12 % of Nagueno households were victims of theft in the past 6 months. The remaining percentage were either victims of break-ins (4%) , pickpocketing (3.8%), snatching (2.3%) , robbery (2.3 %) and hold-up (1.8%).
Naguenos, based on the survey, also perceived that PNP-Naga is incapable of resolving certain cases of violence against women and children, especially cases concerning prostitution, sexual assault and intimate partner violence.
At the end, the respondents recommended that in order for the PNP to gain the public trust and maintain peace and order, PNP-Naga should improve police visibility, response time, community relations and its public image.
The said poll was conducted from February 12 to March 6 this year. (MAL/LSM-PIA5/CamSur)
- See more at: http://news.pia.gov.ph/index.php?article=861396586436#sthash.bjES3bQ1.dpuf
NAGA CITY, April 4 (PIA) --- The Metro Naga Water District, Naga City Hospital and Naga City Health Office with the ratings of +57.5 %, +56.2 % and +41.7 % respectively were among the top three local agencies in this city given with a “Very good” satisfaction remarks in the recent 2014 First Quarter Naga City Poverty and Governance Public Opinion Poll conducted by the Ateneo Social Science and Research Center (ASSRC) .
Using face-to face interview to a representative sample of 400 randomly selected respondents from this city, the ASSRC and Ateneo Student Researchers Pool was able to gather the respondent’s view regarding the services being rendered by government and other agencies here.
The Commission on Elections (COMELEC) Naga together with the Naga City Public Safety Office, City government of Naga and City Environment and Natural Resources Office garnered a “good” rating while two other city agencies- the Naga City Solid Waste Management Office and the Naga City Philippine National Police received a moderate rating.
Ranking below the respondent’s expectation and unsatisfactory rating were the Philippine National Police (PNP) Naga with a moderate net satisfaction rating and CASURECO II with a neutral satisfaction rating equivalent to -8.0 percent.
Dr. Michael Cuesta, ASSRC Director stated that aside from exposing their students to the rigorous nature of research as part of their training program for their student scholars, they also endeavor to familiarize and involve them in social issues and concerns affecting the community.
“We want our students to see and feel what is actually taking place in the community for them to promote good governance. On the part of the agencies which are included in our research, we are happy to note that they appreciate this effort and even use the output to promote good practices and look at their weaknesses and strengthen them to give better service to their clienteles,” Cuesta said in an interview.
Aside from measuring the satisfaction rating of the respondents on the aforesaid agencies, ASSRC also included the percentage of people in the city who consider themselves poor. Based on their measurement, ASSRC stated that median poverty or the amount of monthly income that an average Nagueno household needs in order to become not poor is P20,000.00.
Based on the poll, around 2 out of 5 Nagueno household considered themselves poor but are still optimist that their lives will still get better.
The respondents, who belong to the voting-age population of Naga gave PNP Naga a moderate net satisfaction rating. This was explained in the data gathered by ASSRC which states that about 12 % of Nagueno households were victims of theft in the past 6 months. The remaining percentage were either victims of break-ins (4%) , pickpocketing (3.8%), snatching (2.3%) , robbery (2.3 %) and hold-up (1.8%).
Naguenos, based on the survey, also perceived that PNP-Naga is incapable of resolving certain cases of violence against women and children, especially cases concerning prostitution, sexual assault and intimate partner violence.
At the end, the respondents recommended that in order for the PNP to gain the public trust and maintain peace and order, PNP-Naga should improve police visibility, response time, community relations and its public image.
The said poll was conducted from February 12 to March 6 this year. (MAL/LSM-PIA5/CamSur)
- See more at: http://news.pia.gov.ph/index.php?article=861396586436#sthash.bjES3bQ1.dpuf
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