LEGAZPI CITY, Dec. 9 (PIA) – The Civil Service Commision (CSC) in Bicol has reminded government agencies in the region, especially those in frontline services, to provide uninterrupted high quality service amid Christmas get-togethers and other similar year-end activities.
Relaying the message of CSC chairman Francisco T. Duque III, CSC Bicol rgeional director Cecilia Nieto remarked, “Christmas is the season of sharing and giving, and I know that the best gift we can give to the public is the promise of responsive, accessible, courteous, and effective public service, not only for the yuletide season but throught the year.”
Nieto said the Commission urged government offices to implement appropriate strategies such as rotation and gatherings in shifts to ensure that the public is consistently served within the prescribed government working hours.
Republic Act No 9485 or the Anti-Red Tape Act (ARTA) of 2007 provides that “heads of offices and agencies which render frontline services shall adopt appropriate working schedules to ensure that all clients who are within their premises prior to the end of official working hours are attended to and served even during lunch break and after regular working hours."
In compliance with this law, Nieto said there should be no interruption in service even for Christmas parties scheduled during lunch break thus the need for a skeletal force to oversee the frontlines. (SAA-PIA5/Albay)
Relaying the message of CSC chairman Francisco T. Duque III, CSC Bicol rgeional director Cecilia Nieto remarked, “Christmas is the season of sharing and giving, and I know that the best gift we can give to the public is the promise of responsive, accessible, courteous, and effective public service, not only for the yuletide season but throught the year.”
Nieto said the Commission urged government offices to implement appropriate strategies such as rotation and gatherings in shifts to ensure that the public is consistently served within the prescribed government working hours.
Republic Act No 9485 or the Anti-Red Tape Act (ARTA) of 2007 provides that “heads of offices and agencies which render frontline services shall adopt appropriate working schedules to ensure that all clients who are within their premises prior to the end of official working hours are attended to and served even during lunch break and after regular working hours."
In compliance with this law, Nieto said there should be no interruption in service even for Christmas parties scheduled during lunch break thus the need for a skeletal force to oversee the frontlines. (SAA-PIA5/Albay)
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