Bicol U represents Phl in World Biz Confab

LEGAZPI CITY, Dec. 20 (PIA/BU) -- Bicol University in Albay province joined the ranks of business and organizational leaders in the World Business Capability Congress on December 6, 2012 at the University of Auckland Business School, Auckland, New Zealand.

Philippines, as represented by Bicol University president Dr. Fay Lea Patria M. Lauraya and BU’s ISO technical adviser, Gilbert M. Llovit shared to the world business leaders the paper on ‘Academe’s Journey to Total Quality Management: the Bicol University ISO 9001:2008 Experience.’

The paper delved on excellence, innovation, expertise and knowledge as the driving factors for the pursuit of higher education that has prompted sound strategies for the development of globally competitive students and faculty alike.

This is where Total Quality Management (TQM) comes into primordial importance as one of the strategic mechanisms to satisfy and delight the multitude of stakeholders to include the students, parents, partner-institutions, the government and the society as a whole.

Bicol University is on the lead to produce globally competitive graduates imbued with the highly held values of Scholarship, Leadership, Character, and Service, to generating and disseminating new knowledge and technologies beneficial to all stakeholders and to improve the well-being of the community.

Hence, this feat of the University will never be realized with religiously applying the principles and strategies of Total Quality Management in its system.

The World Congress was organized by the Center for Organization Excellence Research, New Zealand Business Excellence Foundation and the New Zealand Organization for Quality. (MAL/BU Release/PIA5)



CSC to gov’t agencies: provide continuous service, do not accept gifts

LEGAZPI CITY, Dec. 20 (PIA) -- Amidst the conduct of office parties for Christmas and other year-end activities, the Civil Service Commission - Region 5 (CSC - 5) calls on government agencies in this region for continuous, high-quality service to the public.

Appropriate strategies such as shifting schedules even during lunch break may be conducted to ensure consistent uninterrupted service within the specified working hours, said Yoyie Jalmanzar, CSC information officer.

The said call is also in line with the Anti-Red Tape Act (ARTA) of 2007 which states that heads of offices and agencies which render front-line services must adopt appropriate working schedules to ensure that all clients who are in the premises prior to the end of official working hours are attended to and served even during lunch break and after regular working hours.

Jalmanzar also reminded civil servants not to accept gifts in exchange for the performance of their duties particularly from clients with pending transactions.

“Such gifts may be construed as a bribe or reward for a favor or better treatment. It may be deemed proper or improper depending on the value of the gift, the relationship between the giver and the receiver, and the intent,” Jalmanzar cautioned.

As cited under the Code of Conduct and Ethical Standards for public officials and employees, civil servants are prohibited from soliciting or accepting gifts, favors, loans or anything of monetary value in the course of their official duties.

Violation of said provision, Jalmanzar added, is classified as a grave offense punishable by dismissal from the service. (MAL/SAA-PIA5, Albay)